The 3 Secrets Of Wow! Customer Service

Your aim in giving your customers exceptional service is to make them say “Wow!” as soon as you disappear. Make the following 3 tips part of your norm.   1. Attend To The Little Things.   Paying attention to the little things which don’t significantly affect the main service is a way of saying: “If we look after the little … Read More

Do You Sell Yourself To The Customer?

Let me ask you – do you sell yourself as a person of integrity and honesty to your buyers? Or you focus only on your product? Let me ask you one question- do you think that your bus the product only because of the value of the product? Or because your buyer believes in you and thinks that you will … Read More

Becoming Larger Than Life in Public Speaking

In a lot of ways, when you step out to talk to a group of people, you do become larger than life. That is because you are doing the impossible. You are having a conversation with dozens of people all at once.   Now, whether you feel like you are having that conversation or not isn’t important. What you are … Read More

Manifest a Desire

What does it mean to manifest a desire?   Manifest means to offer proof, attest to or to display clearly. So when we say: manifest a desire, we say to display your desire as having been fulfilled or to offer proof of something. There is another and better way to manifest a desire and it is to use your mind. … Read More